Shipping Policy
Standard Delivery:
- Estimated delivery time 10-15 business days.
- All order processing occurs on business days only, which are Monday through Friday, from 9am to 4 pm GMT. Orders placed on Saturdays, Sundays, holidays, or after 4 pm GMT are processed the next business day. All packages are delivered Monday through Friday.
- Stock items ship out within 24-48 hours, unless otherwise noted.
- Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.
- Items which are made to order ship out in 5-7 business days.
- Custom items can take between 5-15 business days to ship.
Express Delivery:
- Estimated delivery time 1-10 business days.
- All order processing occurs on business days only, which are Monday through Friday, from 9am to 4 pm GMT. Orders placed on Saturdays, Sundays, holidays, or after 4 pm GMT are processed the next business day. All packages are delivered Monday through Friday.
- Stock items ship out within 24-48 hours, unless otherwise noted.
- Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.
- Items which are made to order ship out in 5-7 business days.
- Custom items can take between 5-15 business days to ship.
International
- Packages ship via One World Express.
- The customer is responsible for all shipping expenses as well as customs charges, taxes and fees, and duties due upon entering the destination location.
Hassle Free Returns
We want you to be 100% satisfied with your decision to buy from The Brands2You Store and that's why we're offering this bold "No Risk, No Stress, Try It" guarantee. It’s very simple. If you're not happy with a product you’ve purchased from us, we’re going to make it right.
Here’s how it works:
- If you are not 100% satisfied with your purchase you may return it for a full refund within 30 days of it being delivered to you regardless of whether it's been used. We'll even cover the *shipping costs to send it back to us. How’s that for NO RISK?!
- Returns of unused product after 30 days will receive a store credit for up to 365 days from the day of purchase.
- Custom items can be returned if they were received damaged or do not match the approved proof on file.
Here's the simple, easy process for returning product to us:
- Please contact us by email or our portal.
- We'll email you a RTN # with shipping instructions.
- We'll process your refund or store credit within 7 business days of receiving the material.
- We'll email you once the refund or credit has been processed.